Counselling Services

family_counsellingOur Counselling Services assist families and individuals cope with stress caused by emotional and relationship issues through counselling, treatment groups, and help lines. We are committed to provide services to our clients that are confidential, non-discriminatory, respectful and culturally sensitive.

Services:

  • Individual and Family Counselling
  • Problem Gambling Program
  • Relationship Violence Prevention Program – Cultural Education
  • Chinese Help Lines

Contact Information

Individual and Family Counselling


Professional Staff:
Most of our counsellors have graduate degrees in Clinical/Counselling Psychology or related discipline and are registered with various professional associations. We ensure that our counselors receive ongoing training and education in order to keep our knowledge up-to-date.

Confidentiality:
We believe in high standards of professional conduct and maintain strict confidentiality for all client information except under the following circumstances: (1) under a court order; (2) suspected or known child abuse, or (3) danger to self or others.
Services:

Individual Counselling

  • Stress Management
  • Childhood and Adolescent Issues
  • Identity Issues
  • Loss and Grief
  • Adjustment Difficulties
  • Vocational and Workplace Issues
  • Difficulties in Relationships
  • Abuses/Trauma

Couple Counselling

  • Pre/Post Marital Counselling
  • Pre/Post Separation/Divorce Counselling

Family Counsellilng

  • Parenting
  • Parent-Child/Teen Conflicts
  • In-law Relationships

Referrals:
Individuals or families can be self referred or referred by other agencies or ministries. For enquiry and referrals, please call our intake worker on weekdays during office hours by phoning 604-408-7266 or 604-684-1628

Service Locations:
Vancouver
Address: 28 West Pender Street, Vancouver

Burnaby (Friday Only)
Address: Ministry of Children and Family Development Office

Coquitlam
Address: 2058 Henderson Place, 1163 Pinetree Way, Coquitlam

Fees range from $25 to $130 per hour, based on a sliding scale
Referrals from the Ministry of Children and Family Development will be FREE OF CHARGE

This counselling program is partially funded by Ministry of Children and Family Development
and City of Vancouver

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Relationship Violence Prevention Program – Cultural Education

Relationship Violence Relationship Violence

The Relationship Violence Prevention Program is a 17-session group which is co-facilitated by 2 facilitators. The program is delivered in Chinese (Cantonese / Mandarin) and participants MUST BE referred by Probation Officer.

Goals

  • To examine values, beliefs and behaviour that generate respectful relationship
  • To learn tools and techniques that ends violence in relationships

Program: 17 group sessions,usually twice per week

Language : Chinese (Cantonese and Mandarin)

Participants: Men – mandated by probation officer

Cost: Free

Intake & Graduation: Individual intake assessment is necessary, participant receives an attendance certificate

Enquiry: 604-408-7266

This program is funded by the Ministry of Public Safety & Solicitor General, Corrections Branch

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Chinese Help Lines

phone

Cantonese: 604-270-8233
Mandarin: 604-270-8222

Our help lines services demonstrate equity, non-discrimination, and respect for the client’s privacy, consent and choice. We also demonstrate cultural sensitivity towards diverse values and beliefs.

Objectives:

  • To promote the well-being of Chinese Canadian who are experiencing difficulties in accessing social service because of language and cultural barriers, and/or fear of social stigma
  • To build community capacity of the Chinese community through training and development of Help Lines volunteers. To become Help Line volunteer, please click here.

Trained Volunteers:
All help lines volunteers received intensive training in order to provide quality service to the community. Ongoing training and education are developed to maintain high service quality.

Confidentiality:
We adhere to strict confidentiality for all client information except under the following circumstances: (1) under a court order; (2) suspected or known child abuse; or (3) danger to oneself or others.

Scope of Service:
Provides informational and emotional support to the Chinese community in Mandarin and Cantonese.
Operating Hours: 10 :00 a.m. – 10:00 p.m. (7 days a week)

Chinese Help Lines Volunteer Application

This program is partially sponsored by the Vancouver Coastal Health Authority and Kirin Restaurant.

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Problem Gambling Program

Problem Gambling Program Problem Gambling Program

Problem Gambling Website: http://problemgambling.successbc.ca/
Objectives

  • To increase public awareness and knowledge of problem gambling and its impact on individuals, families and communities
  • To provide individual and group counselling services to clients and their family members, and to assist clients to achieve a stable and healthy lifestyle

Scope of Services

1.Public Awareness & Prevention

  • to promote public awareness on problem gambling
  • to provide information to the public on the nature of problem gambling and healthy alternatives
  • to identify risk factors and characteristics of problem gambling in the local community

2.Clinical Counselling

  • to provide counselling and therapy to individuals and families with regard to emotional support, financial management, relaxation, leisure planning, dealing with loss, skill development, family relations and relapse prevention
  • to match client to appropriate program

Enquiry & Referral

604-408-7274 ext. 2085

This service is STRICTLY CONFIDENTIAL AND FREE OF CHARGE