S.U.C.C.E.S.S. values the hundreds of people who volunteer their talents to the organization. Volunteers are partners in our mission to build bridges, harvest diversity and foster integration through service and advocacy. Volunteers help us meet our program and organizational goals.

Volunteering provides an excellent opportunity for newcomers to connect with the community and gain valuable hands on work experience.

Please apply directly to the position you are interested in. Please note applying for this position does not guarantee placement. Volunteers are placed based on current position vacancies and applicant availability/suitability for the position.


As of May 21, 2020, the Income Tax Clinic is no longer accepting new clients. Thank you for your attention.

2020 S.U.C.C.E.S.S. Income Tax Clinic

We will be hosting our annual Income Tax Clinic for S.U.C.C.E.S.S. members from March 10 until May 21, 2020, at five of our major offices across the Lower Mainland. This is a free income tax filing service for S.U.C.C.E.S.S. members only. Please see below for eligibility requirements, clinic information and registration instructions.


  • Must have a valid S.U.C.C.E.S.S. membership (You can sign up for a membership on-site.)
    employment income, bank interest, EI, OAS, CPP and RRSP/RRIF
  • Income DOES NOT include rental income, business income, stocks, bonds, mutual funds, dividends, capital gains, etc.
  • Must NOT be self-employed or commissioned
  • NO claims for overseas properties
  • NOT eligible for individuals who have declared or are in the process of declaring bankruptcy
  • NOT for the deceased
  • Annual income of a single person must be less than $35,000 and bank interest less than $1,000
  • Annual income of a couple must be less than $45,000 and bank interest less than $1,000
  • Each additional eligible dependent increases the maximum annual income by $2,500


  • All eligible S.U.C.C.E.S.S. members who registered through the phone will be required to present their valid S.U.C.C.E.S.S. membership card at their appointment.
  • Please bring all applicable documents (e.g. T4, T4A, T4A(OAS), T4A(P), medical slips, donation receipts, bus passes, etc.) along with a copy of your 2019 income tax return (Notice of Assessment) to ensure the proper completion of your income tax return.
  • You MUST be present IN PERSON at the Income Tax Clinic. If you need to represent your spouse due to her/his medical condition, then you MUST bring a  signed by your spouse. There will be no exceptions. You can access the consent form by visiting https://www.canada.ca/en/revenue-agency/services/forms-publications/forms/t1013.html.
  • It usually takes 1 hour for an individual and 1.5 hours for a couple to complete the service. We do not serve clients during our volunteers’ lunch breaks.


To register for an appointment, please call 604-408-7260 with your S.U.C.C.E.S.S. membership card/number ready. Registration will be open from February 10

Non-S.U.C.C.E.S.S. members can register for a membership in advance or on-site during their Income Tax Clinic appointment. For more information about the membership program, please visit https://www.successbc.ca/eng/support-us/membership.

Related Articles

Current Volunteering Openings

Please find our current volunteer position openings here:

Related Articles

Career Mentor Volunteers

Are you an aspiring leader? Our workplaces and professions need people like you. As a mentor to an immigrant, you will have the opportunity to assist talented newcomers to jumpstart their career in BC. If you would like to share your expertise, then volunteering for the Career Mentoring for SUCCESS Program is for you. You will enhance your coaching skills and also have the opportunity to benefit from learning about other cultures and how to build inclusive workplaces.

To view our current areas of recruitment and apply, please visit http://bit.do/mentorforsuccess  

Related Articles

Surrey-Whalley Better at Home

Helping seniors live independently in their own homes and remain connected to their community.
Hosted by S.U.C.C.E.S.S. and PICS

Better at Home is program that helps seniors with simple non-medical, day-to-day tasks so that they can continue to live independently in their own homes, and remain connected to their communities. The Government of British Columbia funds the program, United Way of the Lower Mainland manages it, and local non-profit organizations provide the services.

S.U.C.C.E.S.S. and PICS are thrilled to be offering the non-medical services to help support Surrey Whalley seniors remain independent. S.U.C.C.E.S.S. and PICS will be providing the following Better at Home services:

  • Transportation to Appointments
  • Grocery Shopping
  • Friendly Visits
  • Light Housekeeping

Must be 65 or above and reside in Whalley Community of Surrey

Priced on a sliding scale according to the individual’s income level

Contact us

#206 – 10090 152nd Street,
Surrey, B.C. V3R 8X89 am – 5 pm (Mon – Fri)
Candy Tong
604-588-6869(121) / 604-408-7274(1088)
[email protected]

Time Commitment: flexible and short term
Volunteer Age & Gender: Any Adult (16+)

Volunteering is Rewarding, Educational and Fun. Our volunteers are very important to us. We aim to:

  • Match your volunteer tasks with what you would like to do
  • Acknowledge your hard work with events and written recognition

better at home combined logo govt revised

Related Articles

Hastings-Sunrise Better at Home Volunteer Opportunity

Hastings-Sunrise Better at Home is a program designed to help seniors continue living independently by providing non-medical support services.
Hastings- Sunrise is a very diverse and vibrant community in the north-eastern corner of Vancouver. It is located within the following boundaries:

  • Nanaimo St. east to Boundary Road.
  • East Broadway north to the Burrard Inlet

hasting sunrise map

Our program is currently offering the following volunteer-based services:
1. Friendly Visiting: Volunteers are matched with seniors for companionship and to increase their connection to the community!
2. Transportation: Door-to-door driving service for medical appointments, to run errands or go shopping.
3. Grocery Shopping Assistance: Support seniors during weekly grocery shopping trips.

As a Better at Home volunteer, you can volunteer in more than one service.

Please keep in mind, all our services are available only during the week, from Monday to Friday.

We are looking for volunteers who:

  • Speak English (Second languages are an asset )
  • Can commit for 6 months at least
  • Enjoy working with seniors
  • Have excellent communication skills
  • Are patient
  • Are willing to attend orientation & training sessions for their development
  • Are 19 years old and above

All our volunteer applicants must:

  • Submit two (2) non-family reference checks
  • Agree to undergo a Criminal Record Check

If you are interested in becoming a volunteer driver, you will also need to:

  • Have a valid Canadian driver’s license
  • Have at least 3 years of driving experience
  • Submit a copy of your driver’s abstract from ICBC
  • Submit a copy of your vehicle insurance if you are using your own car
  • Be a safe driver with no at-fault accidents and no more than 2 traffic violations in the past 3 years

Help seniors maintain their dignity and independence! Volunteering for Better at Home can be a fulfilling experience.

To find out more or apply please contact:

Lynn Lin
604-408-7274 ext.2157
[email protected]
or fill out an online application http://bit.do/betterathome

Related Articles

Chinese Help Lines Volunteer Application

Telephone: 604-270-8611
E-mail: [email protected]

Chinese Help Lines provides a channel for individuals to receive emotional and informational support from our trained volunteers.

A story narrated by one of our volunteers:

“Hello, this is Vicky, volunteer for the Mandarin line. I am now double-majoring Psychology and Family Studies at University of British Columbia, and I have been working on the line since May 2004.

My first intention for being a line volunteer was to get some “hand-on” experience. I believe that this experience would allow me to explore the rich and unique psychological and cultural characteristics of Chinese community as well as to apply textbook theories to real life situations. With enthusiasm, I also invited my friends to join the training with me. Unfortunately, their feedbacks were not as positive as I anticipated. I was at the point of no return: the registration form had been turned in! So there I was, trembling in anxiety and doubt, starting the two-month training.

Through sharing and learning with other volunteers, my uncertainty and doubt were quickly replaced by greater self-understanding and empathy for others. The actual online experience broadened my understanding for life. I heard how different age groups were affected differently by the same social event or news. At the same time, I observed the techniques and attitudes different individuals utilized in dealing with their crisis and problems. This was my very first close-up of ‘people’ and the very first time I learned about society in such a great depth. Besides online conversations, much inspiration was from my fellow volunteers and coordinators. Their generous contributions of time and effort in helping build a better community and their conscientious efforts in achieving self-actualization and growth had fascinated me.

By volunteering, I have come to understand that imperfection and crisis were just parts of a normal life process, and that upheavals can bring traumas as well as fosteer resiliency and strength within us. All these valuable learning, the wonderful volunteer friends I’ve got and stories of serendipity in my volunteer journey. I am very glad for being here.”

Do you want to help in this meaningful program?

If you are interested in putting your time and effort in a meaningful way, please call at 604-270-8611 or email to [email protected]

Chinese Help Lines Volunteer Application: https://bit.do/chinesehelpline

View Program Flyer

Volunteer Questionnaire

Related Articles

Multi-Level Care Society Volunteer

555 Carrall Street,
Vancouver, B.C.
V6B 2J8

Telephone: 604-608-8800
Fax: 604-408-6728

The volunteer department in S.U.C.C.E.S.S. Multi-Level Care Society was established in 2001. Its goal is to provide opportunities for people of all ages in the community to serve seniors living in the care home, assisted living, attending the Adult Day Program, or using the Burnaby Chinese Meals on Wheels program. These elders not only need assistance in activities of daily living, but also enjoy the companionship of people from all walks of life. Each moment a volunteer spends with the elders is precious and appreciated. A successful volunteer is one who helps fight against loneliness, helplessness, and boredom in an elder’s life. If you have a heart for elders and would like to use your time meaningfully, this is the place.

Volunteer Opportunities:
We are now recruiting volunteers of all ages to the following service groups. If you are interested in working with seniors, complete the application and return it electronically or by Fax.

Application form

Related Articles

S.U.C.C.E.S.S. Maple Mandarin Group

220-7000 Minoru Blvd,
Richmond, B.C.
V6Y 3Z5

Telephone: 604-279-7180


  • To provide social support for new immigrants;
  • To provide information about community facilities & resources;
  • To foster new friendship
  • To assist with adjustment & integration into the community.


  • Educational workshops;
  • Interest classes, such as arts & crafts, social dancing.
  • Social gatherings
  • Outings & visits

Related Articles

Volunteer Support Group

– Richmond Women’s Club (Richmond Service Centre)
– S.U.C.C.E.S.S. Maple Mandarin Group (Richmond Service Centre)
– Tri-City Women’s Group (Tri-city Service Centre)