Settlement Services

Settlement Services

On-line Chinese Info Centre

Provide information on Immigration, Citizenship, Medical and Health, Education, Employment Standard Act, Employment Insurance, Social Benefits, Housing, Transportation, Canadian Travel Documents, Customs and Family Law.

Career Mentoring for SUCCESS

Are you a new immigrant who is ready to start your career in Canada? The Career Mentoring for SUCCESS program will match you with talented BC professionals. You will learn about current trends in your industry and strengthen your professional network in Canada. Services are free and we welcome all eligible ISIP clients to apply.

Career Mentoring for SUCCESS is an Immigrant Settlement & Integration Program service.


If you are a new immigrant, the Career Mentoring for SUCCESS Program will bridge you to career success by providing you with the information you need in your field of expertise. Your mentor will not find you a job, but they will provide you with information, support, and guidance to jumpstart your professional career in Canada. You will expand your knowledge about the key resources of your profession, the specific pathways to credential assessment, how to upgrade your education, and how to increase your opportunities to access the “hidden” job market.

Research shows that new immigrants who participate in employment mentoring programs are more likely to secure employment related to their experience after participating in a mentoring program. They are also more likely to find employment in their field of work at a faster rate than immigrants who don’t take part in mentoring programs. (The results are in: Mentoring improves employment outcomes for skilled immigrants, ALLIES Canada, 2013)


The Career Mentoring for SUCCESS Program is designed for eligible newcomers who:

  • Are a permanent resident (PR), a live-in caregiver, a protected person, or a recipient of a letter of confirmation to become a PR from citizenship and Immigration Canada
  • Lack work experience in Canada commensurate to their education, professional training or non-Canadian work experience
  • Have intermediate to advanced communication skills in English
  • See region specific requirements on our website for more details.


Are you an aspiring leader? Our workplaces and professions need people like you. As a mentor to an immigrant, you will have the opportunity to assist talented newcomers to jumpstart their career in BC. If you would like to share your expertise, then volunteering for the Career Mentoring for SUCCESS Program is for you. You will enhance your coaching skills and also have the opportunity to benefit from learning about other cultures and how to build inclusive workplaces.

To view our current areas of recruitment and apply, please visit


The Career Mentoring for SUCCESS Program is designed to adapt to and meet the needs of busy professionals and newcomer immigrants. We offer choices for one-to-one mentoring and group mentoring. Group mentoring is a popular approach as immigrants have the opportunity to make lifelong friends with other immigrants who are in the same profession and are on a similar journey.

The Career Mentoring for SUCCESS Program links practicing local professionals with new immigrants in the following fields:

  • Business and Financial Services
  • Engineering
  • Information Technology
  • Nursing and Healthcare
  • Customer Service and Sales
  • And many other professions


Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.
Or contact the Career Mentoring for SUCCESS program at the following locations:

Burnaby & New Westminster:

Burnaby Service Centre
#200 - 5172 Kingsway
Burnaby, B.C.
V5H 2E8
Tel: 604-430-1899

Fort St. John:

Fort St. John Service Centre
#209 10142 101 Avenue
Fort St. John, B.C.
V1J 2B3
Tel: 250-785-5323


Richmond Service Centre
#220 - 7000 Minoru Blvd
Richmond, B.C.
V6Y 3Z5
Tel: 604-279-7180

Surrey & Delta:

Surrey Service Centre
#206 - 10090 152nd Street
Surrey, B.C.
V3R 8X8
Tel: 604-588-6869

Tri-Cities (Coquitlam, Port Coquitlam & Port Moody):

Coquitlam Service Centre
#2058 – 1163 Pinetree Way
Coquitlam, B.C.
V3B 8A9
Tel: 604-468-6000


Pender Service Centre
28 West Pender Street
Vancouver, B.C.
V6B 1R6
Tel: 604-684-1628

Seniors Enrichment Project (SEP)

1236 unitedway

The Tri-Cities Seniors Enrichment Project (SEP) is an initiative by SUCCESS through the auspices of United Way of Lower Mainland that aims to reach out and serve the needs of various seniors in the BurQuitlam and Tri-Cities area, specifically the Korean and Persian communities. The project hopes to provide combined settlement and social connection services to the vulnerable senior populations. SEP will offer computer classes & English Conversation Circles for beginners, (previously called English Practice Classes) health & lifestyle orientations, networking and creative sharing opportunities, to name a few. These activities will address the vulnerability and isolation issues of the seniors and engage them to become more independent and socially adaptable in the larger Canadian society.

SEP offers:

A. Basic Computer Classes in Korean/English & Persian/English Languages  
B. English Conversation Circle (Beginners only)
C. Cross-cultural Meet-ups
D. Workshops
E. Community Tours
F. Annual Tri-Cities Multicultural Seniors Day
SEP Program Calendar 2013-14

  A. Basic Computer Classes in Korean/English & Persian/English Languages   
This program provides computer lessons in beginner’s level for seniors. It aims to empower seniors by increasing their independence and technological knowledge, but will also enable them to meet and socialize with other seniors, thereby facilitating social connections. The program will help the seniors to develop skills and dexterity to maneuver around high technology so they can communicate with their loved ones or just plain surf the internet for entertainment.

photo computer class.jpgClass Schedule:
Twice a week (Mondays in Farsi and Tuesdays in Korean)
Morning and Afternoon classes for each language
Venue:  Henderson Place Computer Lab
Time:  Morning: 10:00 – 11:30am, Afternoon: 1:00 – 2:30pm
Sessions start on Tuesday, September 10th, 2013

B. English Conversation Circle (Beginners only)
The English Conversation Circle is a newly endorsed name for what was previously called English Practice Class. This activity provides an opportunity for Farsi and Korean seniors to learn essential and everyday conversational English which will increase their ability to access mainstream information and services. If you are Farsi and/or Korean speaking seniors over 55 residing in Tri-City area, come and join our Conversation Circle! Not only your English will improve but also you will be able to socialize with other immigrants.

Class Schedule:
Twice a week -   (Wednesdays at North Road and Fridays at Henderson Place)
Time: 10:00 – 11:30am for both days and locations
The first class starts on Friday, July 19th, 2013 at Henderson and
Wednesday, August 28th, 2013 at North Road

English  Conversation Circle English  Conversation CircleEnglish  Conversation CircleEnglish  Conversation Circle

  C. Cross-cultural Meet-ups
The meet ups will occur during the English Class as part of the curriculum. This will offer an opportunity for seniors of different backgrounds to come together to share a little about their cultures and traditions.

  D. Workshops
There will be 3 or more workshops on various topics including but not limited to senior benefits, senior housing (SAFER), medical/health issues, will preparation and etc. Through the workshops, seniors will gain better understanding of local resources, Canadian way of life and culture.
Dates and topics will be announced in the future.
Please contact SEP Project Assistants at contact information below for schedules and locations of upcoming workshops.

E. Community Tours
Twice a year, a tour will be conducted to give vulnerable seniors the opportunity not only to visit community landmarks (e.g., Community Recreational Centres, Municipal Hall, Municipal Museums, Translink tour) but also to provide them the chance to meet other seniors from different cultures.
Dates and locations will be announced in the future.
Please contact SEP Project Assistants for more information.

  F. Annual Tri-Cities Multicultural Seniors Day
The second Multicultural Seniors Day at Tri-Cities will be held at the Henderson Centre Court in early 2014. This event will allow vulnerable seniors to celebrate multiculturalism and socialize with other cultures by experiencing arts and entertainment from various cultures. 

Multicultural Seniors DayMulticultural Seniors DayMulticultural Seniors DayMulticultural Seniors DayMulticultural Seniors Day

Please be advised that the above schedules are tentative and may change according to weather conditions and a number of registrations for each event/program.

For any inquiries, please contact SEP project assistants as follows:
Farsi: Massi Moosavi – available Monday, Wednesday, Friday
(Email:This email address is being protected from spambots. You need JavaScript enabled to view it.)
Korean: Jackie Hong – available Tuesday, Thursday, Friday
(Email:This email address is being protected from spambots. You need JavaScript enabled to view it.)
Phone: 604-468-6106

SEP Program Calendar 2013-14














January 2014


February 2014


March 2014



This project would not be possible without support of United Way Lower Mainland.

Community Connections

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