CANN Interpreter

Title: CANN Interpreter (Fluent in Tigrinya or Farsi or Somali or Rohingya)

Job Number: 11701

Nature: Casual

Salary: $20.88 to $22.76/ hour + shift premium

Number of Positions: 4 (1 for each language)


About the Position:

The CANN Interpreter Provides interpretation and translation services for the Community Airport Newcomers Network (CANN) program at the Vancouver International Airport for government-assisted and privately-sponsored refugees upon arrival and facilitates the landing process.

Reports to: CANN Frontline Supervisor


Key Duties and Responsibilities:

  • Provides written translation of program resources as assigned.
  • Provides interpretation and translation assistance for the program.
  • Promotes national settlement, community, and government services and events to refugees.
  • Provides services to refugees including assistance in landing procedures, meals, clothing issuance, interpretation, transportation to temporary residence, overnight stay, and connecting flights.
  • Reports information to supervisor as necessary.
  • Attends staff meeting and training as assigned.
  • Completes other related program duties as assigned.


Qualifications and Experience:

  • Translation and interpretation experience
  • Certification in translation and interpretation preferred
  • Undergraduate degree in social sciences or a related discipline preferred
  • Experience working with diverse clientele


Job Skills and Abilities:

  • Knowledgeable of settlement and integration; services and programs for newcomers; immigration trends and policies; and resources for newcomers
  • Fluent in English (written and verbal) and Tigrinya or Farsi or Somali or Rohingya
  • Detail oriented and able to respond quickly to new or changing work demands.
  • Proficient in the use of the Microsoft Office Suite
  • Strong interpersonal and communication skills
  • Commitment to providing client-centered services, excellent team player, and ability to multi-task
  • Creative and passionate about working with refugees to enhance settlement and integration


Other Requirements:

  • Good physical fitness and health (this position requires extensive periods of standing and walking)
  • Available to work a flexible schedule (including early morning, afternoons, evenings, weekends & extended hours as necessary) and able to work extended shifts, split shifts, and on short notice
  • Clear criminal record check, eligibility to work in Canada and airport security clearance required

How to Apply:

S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply.

Interested candidates please apply by sending a cover letter and resume before June 30, 2019, using the following email subject line “CANN Interpreter” and submitting applications to: [email protected]

Resume and cover letter should not be longer than 3 pages. No phone calls please. While we appreciate all applications, only those selected for an interview will be contacted.