Program Manager (Pre-arrival Online Occupational Pilot Project)

Job Number: 11671

Title: Program Manager (Pre-arrival Online Occupational Pilot Project)

Nature: Full-time (35 hours/week)

Number of Positions: 1

Salary: $27.32 – $28.14 per hour

Duration: June 10, 2019 onward (Subject to funding availability)

Location: Vancouver


About the Position:

The Program Manager works with community employer partners as well as partners in other provinces, and coordinates the project to develop online employment modules for refugees oversea.

Reports to: Senior Program Manager, Family and Community Services Division


Key Duties and Responsibilities:

  • Develops and maintains a positive and supportive relationship with community employer partners as well as other service providers
  • Liaises and works with out-of-province community partners on the project
  • Provides trainings and supports to the staff team to perform their work
  • Outreach and market to reach out to other service providers on the online employment modules
  • Provides guidance, support and leadership to the staff team to develop online related content for refugees overseas
  • Identify the employment needs of the refugees overseas
  • Ensures all services meet the accreditation standards
  • Ensures the program meets the target deliverables
  • Responsible for report writing and other administration work
  • Maintains up-to-date statistical records for accountability, funding application/report and program development purposes
  • Ensures services are provided within the financial budget
  • Attends community meetings as requested by the supervisor or Program Director
  • Attends supervision and team meetings regularly
  • Attends division staff meeting/retreat and training opportunities as required
  • Works closely with staff members of other S.U.C.C.E.S.S. divisions/offices in providing joint support to individuals and families
  • Represents S.U.C.C.E.S.S. in media functions/media interviews as and when delegated by the Program Director
  • Performs other tasks as assigned by the supervisor or Program Director


Qualifications and Experience:

  • Bachelor degree in Social Science/Human Services/Business or related discipline preferred
  • At least 2 years experiences working with online project
  • Extensive knowledge about local employment resources
  • Demonstrates knowledge about the needs of refugees in relation to employment perspective
  • Demonstrates knowledge and experience on working and engaging GARs overseas


Job Skills and Abilities:

  • Excellent verbal and written communication skills in English, bi-lingual an asset
  • Excellent in interpersonal and communication skills
  • Strong ability to express complex business concept
  • Strong creativity with macro view
  • A good team player with internal and external stakeholders
  • Excellent program planning, time management and organizational skills
  • Proficiency in the use of Microsoft Office Suite
  • Strong web-based and social media knowledge
  • Multitasking and flexible


Other Requirements:

  • Clear Criminal Record Check (Vulnerable Sector Check) required (submitted upon hiring)
  • Applicants must be eligible to work in Canada
  • Occasional travel in Metro Vancouver
  • Occasional evening or weekend duties


How to Apply:

S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply

Interested candidates please apply by emailing your application by May 24, 2019, to [email protected]. Please use the following in your email subject: “Pre-Arrival PM”

Resume and cover letter should not be longer than 3 pages. While we appreciate all applications, only those selected for an interview will be contacted.