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Immigrant Settlement & Integration Program

The Immigrant Settlement & Integration Program (ISIP) assists immigrants and their families learn about Canada's systems and services. We offer opportunities for immigrants to develop English language skills, learn about Canada's labour market, network and develop professional and social networks, and settle into their local B.C. communities.

ISIP services are for eligible clients and are free of charge. Our services are offerred in in many languages.

As your first step to accessing ISIP services, we ask that you register with us. Once registered, we will guide you through our services at your first ISIP appointment.

 

Eligibility Criteria

To be eligible for ISIP services, you must be considered as one of the following:

  • A Permanent Resident (PR) of Canada or a Live-in Caregiver
  • A Convention Refugee or a Protected Person
  • A person in Canada who has received a letter of confirmation to become a Permanent Resident from Citizenship and Immigration Canada (CIC)

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Your First ISIP Appointment

At your first appointment we will:
  • Welcome you and determine if the ISIP program is the best SUCCESS option for you
  • Register you with the ISIP program
  • Provide information on key settlement information for newly arrived immigrants
  • Talk to you about your settlement experiences and share with you how we can assist you
  • Work with you to determine your immediate, short term and long term settlement and employment goals
  • Review your English language learning needs and help you to sign up for English learning programs such as LINC or Conversation Circles

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ISIP Services

At ISIP, we offer services that include:

We have several service locations across the lower mainland and in Fort St. John. Click here for a full list of service locations.

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Private Appointments with an ISIP Settlement Practitioner

Professional and friendly staff can help you to:

  • Find accommodation in your chosen neighborhood.
  • Use the transportation system in Canada and apply for a Canadian driver’s license.
  • Better understand the Canadian education system for yourself and your children.
  • Use libraries, recreation centers and other community services in your neighborhood.
  • Apply for B.C.'s Medical Services Plan, Child Tax benefits and Child Care Subsidies.
  • Find Information on Canada's immigration system such as renewing Permanent Resident cards and how to apply for Canadian citizenship.

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ISIP Group Information Sessions

Our group information sessions will provide eligible clients with information such as:

  • How to find accommodation in your chosen neighborhood.
  • How to use the transportation system in Canada and apply for a Canadian driver’s license.
  • How to better understand the Canadian education system for yourself and your children.
  • How to use libraries, recreation centers and other community services in your neighborhood.
  • How to apply for B.C.'s Medical Services Plan, Child Tax benefits and Child Care Subsidies.
  • Information on Canada's immigration system such as renewing Permanent Resident cards and how to apply for Canadian citizenship.

Click here to see a list of upcoming group workshops and information sessions

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ISIP Labour Market and Employment Services

The Immigrant Settlement & Integration Program provides eligible Newcomers to Canada with the opportunity to have a better understanding of the Canadian Labour Market. If you are a Permanent Residents (PR), live-in caregiver, protected person or if you have received a letter of confirmation to become a PR from Citizenship and Immigration Canada (CIC), you are eligible for our wide variety of employment related services.

We provide one-to-one services, workshops, support groups and programs that will help you to:

  • Design your career path
  • Understand Canadian workplaces
  • Adapt your existing skills to the Canadian Labour Market
  • Create a professional resume
  • Navigate your occupation-specific licensing and accreditation processes
  • Network and job search effectively
  • Connect with Canadian professionals and associations related to your career path
  • Identify and connect with other useful employment services in your community

Contact the SUCCESS Service Centre in your area to ask about region-specific Employment Related Services and your local Career Mentoring for SUCCESS Program.

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ISIP English Language Learning Activities

Language Instruction for Newcomers to Canada (LINC):

We offer FREE English language classes for eligible adult learners through our LINC program, funded by Citizenship and Immigration Canada (CIC). The LINC program facilitates the integration of immigrants into Canadian culture and society by providing basic to advanced English language training that includes social, cultural and economic information. Our LINC programs also include Literacy and Blended Learning classes.

Click here for more information about our LINC programs and how to register.

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Project Based Language Training (PBLT)

We offer FREE English language classes for newcomers to Canada preparing to enter the B.C. labour market. The PBLT program will prepare you for entry into work positions related to your field of study and work experience. You will learn job-specific English language skills needed to succeed in these high-demand, growing B.C. industries. You will meet employers, specialist career advisors and participate in field trips visiting local employers. Upon successful completion of the program, you will receive a Certificate in Language Training for your employment field from S.U.C.C.E.S.S. We offer PBLT employment-specific courses including: Click here for more information about PBLT classes

Clear Communication for the Workplace:

We offer FREE Clear Communication for the Workplace classes for eligible clients. These classes teach how to use clear, diplomatic and precise language when communicating in the workplace. The topics covered include small talk, email etiquette, diplomatic language, and presentation skills.

Occupation-Specific Conversation Circles

If you are looking for English speaking practice and are looking for employment in a specific occupational field, conversation circles may be for you. We offer conversation circles for eligible clients to learn occupation-specific language skills in an informal group setting.

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ISIP Community Connections Programs

The immigrant Settlement & Integration Program (ISIP) offers multiple opportunities for eligible immigrants and their families to connect to their local communities in order to feel a sense of belonging and develop their social networks in Canada.

Activities include:

  • Friendship and mentor programs.
  • Activities that help immigrants to participate in community activities and events.
  • Parenting and women’s services and support groups.
  • Tours of local cities.
  • Tours to local community services, libraries, recreation centres.

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ISIP Career Mentoring for SUCCESS Programs

If you are an eligible new immigrant, the ISIP Career Mentoring for SUCCESS Program will bridge you to career success by providing you with the information you need in your field of expertise. Your mentor will not find you a job, but they will provide you with information, support, and guidance to jumpstart your professional career in Canada. You will expand your knowledge about the key resources of your profession, the specific pathways to credential assessment, how to upgrade your education, and how to increase your opportunities to access the “hidden” job market.

Click here for more information about our Career Mentoring for SUCCESS Program.

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How to register:

As your first step to accessing ISIP services, we ask that you register with us.

To register with us, please call your local Immigrant Settlement and Integration Program office

Where do you live?

I live outside of the lower mainland

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Service locations

All Immigrant Settlement & Integration Program (ISIP) Service Centres are welcoming and inclusive.

Burnaby & New Westminster:

Burnaby Service Centre
#200 - 5172 Kingsway
Burnaby, B.C.
V5H 2E8
Tel: 604-430-1899

Tri-Cities (Coquitlam, Port Coquitlam & Port Moody):

Burnaby-Coquitlam Service Centre
435B North Road
Coquitlam, B.C.
V3K 3V9
Tel: 604-936-5900

Coquitlam Service Centre
#2058 – 1163 Pinetree Way
Coquitlam, B.C.
V3B 8A9
Tel: 604-468-6000

Fort St. John:

Fort St. John Service Centre
#209 10142 101 Avenue
Fort St. John, B.C.
V1J 2B3
Tel: 250-785-5323

Richmond:

Richmond Service Centre
#220 - 7000 Minoru Blvd
Richmond, B.C.
V6Y 3Z5
Tel: 604-279-7180

Surrey & Delta:

Surrey Service Centre
#206 - 10090 152nd Street
Surrey, B.C.
V3R 8X8
Tel: 604-588-6869

Vancouver:

Pender Service Centre
28 West Pender Street
Vancouver, B.C.
V6B 1R6
Tel: 604-684-1628

Granville Service Centre
#300 - 8268 Granville Street
Vancouver, B.C.
V6P 4Z4
Tel: 604-323-0901

Fraser Service
#205 - 5838 Fraser Street
Vancouver, B.C.
V5W 2Z5
Tel: 604-324-8300

If you live outside of the Lower Mainland, please contact our main office in Vancouver:

Pender Service Centre
28 West Pender Street
Vancouver, B.C.
V6B 1R6
Tel: 604-684-1628

 

If you are a Naturalized Canadian Citizen, please visit the form filling clinic.

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