FOR IMMEDIATE RELEASE
JUNE 21, 2010

S.U.C.C.E.S.S. Launches New Multilingual InfoTool

VANCOUVER, BC – With sponsorship from HSBC Bank Canada, S.U.C.C.E.S.S. Multilingual Info Website and an updated Multilingual Info Line are now available, Tung Chan, CEO of S.U.C.C.E.S.S. announced today with Blake Hellam, Senior Vice President & Head of Retail Branch Network at HSBC Bank Canada.

S.U.C.C.E.S.S. Multilingual Info Website is a comprehensive, integrated service which provides relevant settlement information made available globally to anyone with Internet access.  The Info Website is available in English, Simplified and Traditional Chinese, and Korean.  It can be accessed through this link: http://www.success.bc.ca/settlementinfo.

S.U.C.C.E.S.S. Multilingual Info Line is a collection of pre-recorded settlement-related information. This popular tool was inaugurated in 2008. The Info Line has been updated with more current information for new Canadians with important topics such as Canadian citizenship, immigration, education, housing, medical and health, social benefits, transportation, and employment. This service is available seven days a week, 24 hours a day and is recorded in Cantonese, Mandarin, Korean, and Punjabi. The Info Line can be reached at: 604-687-6300.

“Helping new Canadians access services, information and support is crucial,” said Tung Chan, CEO of .S.U.C.C.E.S.S. “We appreciate the generous support from HSBC Bank Canada. The new multilingual resource will assist newcomers, both before and after they arrive in B.C., to integrate into our communities by providing one-stop information on major aspects of immigration and settlement,” added Chan.

“This marks our 18th year of supporting S.U.C.C.E.S.S and the important work they do in our local community,” said Blake Hellam, Senior Vice President & Head of Retail Branch Network, HSBC Bank Canada.  “As ‘the world’s local bank’ we understand the difficulties of adjusting to a new country and the many challenges that can arise. So we are very pleased that our donation will support initiatives that help to make that transition a little easier.”

HSBC Bank Canada, a subsidiary of HSBC Holdings plc, has more than 260 offices, including over 140 bank branches, and is the leading international bank in Canada.  With around 8,000 offices in 88 countries and territories and assets of US$2,364 billion at 31 December 2009, the HSBC Group is one of the world’s largest banking and financial services organizations.

Founded in 1973, S.U.C.C.E.S.S. is one of the largest social service providers in Canada, with 25 service locations in British Columbia and 4 offices abroad. For more details, please visit http://www.success.bc.ca/

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Contacts:
Eileen Lao      
Public Affairs Manager    
S.U.C.C.E.S.S.     
Tel: 604-408-7243

Sharon Wilks 
Senior Manager, Public Affairs
HSBC Bank Canada
Tel: 416-868-3878