FOR IMMEDIATE RELEASE
NOVEMBER 20, 2009

S.U.C.C.E.S.S. Launches New Home Care Service

Vancouver, BC - A new cultural sensitive home care service, touted as a unique and exciting new health care initiative, is being launched by S.U.C.C.E.S.S., one of the largest social service organizations in B.C.  The service spans from providing simple household cleaning all the way up to rehabilitative and chronic care in patient’s own homes.

“We see a big service gap in the Chinese community,” commented Tung Chan, CEO of S.U.C.C.E.S.S. “Like the rest of the Canadian population, the Chinese Canadian population is also aging rapidly.  In addition to the common problem of accessing sufficient quality services, elders in our community need to find care-givers who are sensitive and knowledgeable about their living habits and their cultural and special dietary needs.”

The program consists of housekeeping and a personal care component.  The former includes regular house cleanup, meal preparation, laundry and shopping, while the latter includes bathing, feeding, medication and assisted daily living.

Randy Wong, CEO of Canada Social Enterprises Inc., a wholly owned subsidiary of S.U.C.C.E.S.S. that is in charge of delivering the Home Care Service, indicated that the service has been planned for more than a year. “The community still belongs to a “young senior” category, and in need of quite a bit of housekeeper service. However it is the rehabilitative and chronic care that will help families the most when a family member is struck with some debilitating conditions, like after a heart attack, or suffering from severe arthritis.”

“We do provide services to the general public. But apart from being a service that met all requirements for the general public, we are one step up in meeting special cultural and language needs of the Chinese community,” noted Wong.

“We are adapting western medical knowledge and technologies to deliver healthy food and healthy living habits to seniors according to their dietary and cultural needs,” commented Estina Wan, Director of the program. “For instance, elderly patients who stay at home should not have to switch from eating Chinese food to Western food all of a sudden during a stressful time. We’ll adapt to their eating and living habits but we’ll apply healthy standards in our care practice.”
 

The Service can dispatch housekeepers, care-attendants and nurses depending on clients’ requirements.  All personnel are well trained, licensed and experienced
professionals.  Fees will vary, depending on the type of services required, but will generally vary between $16 to 21 per hour. In addition, the service will match the languages of clients in Cantonese, Mandarin or English.  “Not being able to communicate with one’s own care-giver,” remarked Wan who is a seasoned home care professional, “is the single most frustrating thing to a patient.”

Individuals or families can call 604-616-9986 for service or information.  For personal care services, a care evaluation and assessment plan will be performed free of charge.

The Canada Social Enterprises Inc. was formed in 2008 as a S.U.C.C.E.S.S. subsidiary charged to carry out social enterprising initiatives at fair market rates.  It provides services in education, health care, and business supports.

The Canada Vocational Academy was formed to carry out its education mission. It started a Resident Care Attendant (RCA) training program in January, 2009, along with other vocational programs.

For more details, please visit: www.success.bc.ca;

      
- 30 –

Contact: