Programs and Services

Community Assistance Program (CAP2)
Community Assistance Program (CAP2) is a pre-employment program that provides specialized case management service to multi-barrier clients residing in Downtown Eastside to improve their quality of life and to connect them to services within their communities.

Our committed, caring and knowledgeable counselors will develop an individualized Personal Plan with each participant to meet his/her own unique needs. Services focus on counseling and coaching to guide clients through the difficult period in their life, life-skills training and external referral to address their specific needs, such as mental health, housing, drug or alcohol treatment, legal aid, child care and family services.

Please discuss with your Employment Assistant Worker (EAW) for a referral to the CAP2 program. For further information, please click the link: http://www.success.bc.ca/cap2

CAP2 Program Flyer

Keefer Employment Resource Centre
With a dedicated team and a furnished resource centre, we take pride in assisting all unemployed or underemployed individuals to reach their career goals at no cost to you. The success of clients as they implement their action plans towards employment is our success. We will work with you to develop a realistic return to work action plan. We will then walk alongside with you as you carry out the activities outlined in your return to work action plan, revising it as needed.

Our mandate is to serve all job seekers who are entitled to work in Canada. We provide services in English, Chinese, Vietnamese, Punjabi, Hindi and Swahili.

Chinese Program Flyer
Punjabi Program Flyer
Vietnamese Program Flyer

Our customized services include:

Case Management
Our trained and qualified case managers will provide you with job search support in a friendly manner suited to meet your job search goals. We will explore your job search needs, including obstacles that may come into way of achieving your career goal, and examine some strategies to overcome the obstacles in order to get employed.

We will support you in your search for a job, job search skills or a referral to existing free employment assistance services. We will also create a focus group setting to enable you to gain valuable skills to an effective job search.

We will explore training supports and options available to you and make appropriate referrals upon determining your eligibility.

Job Development
As an added service to our case management services, the job development component is to help you connect with employers who may not be using popular advertising methods. Our experienced Job Developer serves as a bridge between the job seeker and the employer, and supports employers as well as clients in finding the right fit. We hold various recruitment fairs and career talks to help connect employers with job seekers. If you are an employer and would like to know more about our services, please click here or contact 604-608-1636 for assistance.

Fast Track Workshops
We know that your time is valuable. In order to provide some flexibilty, we offer short and targeted three-hour workshops on resume, cover letter, interviewing, labour market information, self-marketing, accessing the hidden market, labour standards and Canadian workplace communication. We also offer a six-hour workshop on personality dimensions. Please call 604-608-1636 ext. 108 to find out the date of the next workshop. You can also visit our website's Latest News.

Fast Track Workshops Flyer

Job Mentoring
By referral from a case manager, our job mentoring program assists foreign skilled professionals to connect with local skilled professionals of the same field. Our experienced and qualified Job Mentoring staff will recruit and connect you to a local mentor, who in turn will provide you with useful information regarding your field of training. You will be able to explore available options for you to enter into the field that is either similar or related to your former training or practice. To learn more about the services offered, please click here or contact 604-608-1636 for assistance.

Please click here for more information regarding our collaborating companies and statements from previous client

Resource Centre
We have four computers open to the public for career and job search purpose with one hour restriction per visit. You are welcome to return after others have taken a turn. Our resource centre is equipped with a phone, fax and photocopy, with a limit of 10 copies per visit for free.

Our resource library will provide you with information on community services, labour market information, and books on resume, cover letter, interviewing and networking.

Our job boards have up to date jobs leads received directly from employers. You are welcome to review the postings and speak with our case manager or job developer about the postings.

For more resources, including self assessments and job postings, please visit our Resource Centre.

For a resource centre in your neighborhood, please click here.