Management Team

Program Director, Family and Youth Services - Mary Kam

ImageMary Kam was born in Hong Kong. She obtained a Bachelor in Psychology as well as a Master of Science in Clinical Psychology from the National Taiwan University. She is a Registered Clinical Counsellor. Before joining S.U.C.C.E.S.S, she was a research assistant in the Department of Clinical Psychology of National Taiwan University.

Mary joined S.U.C.C.E.S.S. in 1993 as a Family and Youth Counsellor, providing clinical counseling to immigrant families and youth, coordinating youth groups, delivering family life education workshops, facilitating parenting groups, stress management groups, contributing articles to Chinese newspapers, and providing support to other social service agencies through consultation level. In 2002, Mary took up the Program Manager role for the division. In 2009 she was promoted as the Senior Manager, where she took up leadership role in the division’s continuous quality improvement tasks, responsible for the development of the division’s operation policy, supporting different programs in the division as well as assisting Program Director in the daily operations and development.

Mary had affiliated herself with Warren Shepell Consultant Corporation from 1996 to 2007, providing clinical counseling service for EAP program. In 2004 to 2005, she was the investigator for the project “Multicultural Youth Entry Project” funded by Fraser Family and Children Fund, where she worked with a psychologist to establish a youth model for multicultural immigrant youth.

Mary has continuously upgrading herself with different trainings over these years, such as Changeways, Eye Movement Desensitization Reprocessing (EMDR), Critical Incident Stress Management (CISM) Art and Play Therapy, etc…. In 2009, Mary with Kelly Ng co-wrote an article “CBT – Does it work well with the Chinese population in Vancouver?” and was published on Visions BC’s Mental Health and Addictions Journal. With such an extensive experience, Mary is representing S.U.C.C.E.S.S. in different committees such as Burnaby Early Childhood Development Committee, Burnaby Youth Steering Committee, and Burnaby ECD for Refugee Steering Committee.

Program Director, Employment Services - Michael Lam


Michael Lam has his bachelor's and master's degrees in policy making and administration from England. He has worked in the field of employment services and training since 1990. Michael is currently the Director of Employment Services at S.U.C.C.E.S.S., and works closely with the federal and provincial governments to address skill shortage issues.

Michael introduced the very first funded job mentoring program in B.C. with support from Human Resources and Skills Development Canada. In recent years, Michael has been initiating partnerships with various industry and trades associations (construction, science and technology, oil and gas). He has also piloted pre-apprenticeship and bridging programs for professional and skilled immigrants.

Michael represents S.U.C.C.E.S.S. on different local and national committees such as the National Visible Minority Labor Force Development Council, Overseas FCR Projects Working Committee, National Newcomer Labor Market Partnership, BC Canadian Asian Workforce Strategy Advisory Committee and BC Employment Access Strategy for Immigrants Leadership Council.  

Program Director, Integrated Settlement Services - Ryan Drew

RyanDrewRyan Drew: BA Honors, MA TESOL, TESL Cert, Essential Skills Practitioner Cert, CLB Expert

Ryan began her career at SUCCESS 17 years ago as a Language Instructor in the LINC program. Nine years ago, she then joined the Language Services management team. As Program Manager – Resource & Curriculum Development at SUCCESS, she was responsible for implementing PBLA, incorporating blended learning and new technologies in the classroom, and standardizing the CLB‐aligned curriculum framework. As the Best Practices Coordinator for Language in the Immigrant Settlement & Integration Program, Ryan supported the training of the Language staff, contributed to proposal development, and the implementation of Best Practices across service regions.

In 2015, Ryan was appointed the Regional Manager for the Tri-Cities Immigrant Settlement & Integration Program overseeing settlement and language services in the region. In this role, she implemented new and additional programming to further serve the needs of newcomers in the Tri-Cities region.

Now, in her new role as Program Director of the Immigrant Settlement & Integration Program, Ryan is looking forward to continuing to support newcomers to BC with quality settlement and language programming that will assist in their settlement and integration process.

Executive Director, Health Services - Alice Choi


Ms. Alice Choi has been the Administrator of Health Services of the Society since February 2001. Under her leadership, health services have expanded  to include the Simon K. Y. Lee Seniors Care Home, the Chieng's Adult Day Centre, Harmony House (33 Assisted Living Project), Austin Harris Residence (50 Assisted Living Project) and community outreach programs such as the Vancouver Meals on Wheels Program, the Burnaby Meals on Wheels Program and the Chinese Hospice Volunteer Visitation Program.

Alice graduated from the general nursing program of Queen Elizabeth Hospital, Hong Kong in 1969. Later, she received her midwifery training in Hong Kong and post graduate psychiatric training in England. She obtained her bachelor  of science degree in nursing from the University of British Columbia in 1988, and master's degree of science in nursing from UBC in 1993.

Alice worked in acute care, psychiatric nursing and caring for the mentally challenged before entering the field of gerontology in 1979. She was a unit coordinator at Queen's Park Hospital from 1979 to 1989; the Director of Resident Care at New Vista Society from 1989 to 1997, and the Director of Resident Services at New Vista Society from 1997 to 2001.

Alice previously served on the Douglas College Health Sciences Advisory Committee and served two terms as a Board of Director with the Alzheimer's Association of British Columbia. She is currently the Chair of the Chinese Hospice Volunteer Training Advisory Committee, and a member of the Richmond Palliative Care Program Advisory Committee. Alice is a member of the Canadian College of Health Services Executives, and has been a surveyor with the Canadian Council on Health Services Accreditation since 2004.

Alice also received "the creative leadership" training from the Royal Road University of Victoria, and was trained as an "Eden Associate" in 1999. Alice was instrumental in adopting the Eden Alternative as the philosophy of care for the Society, and the care home was recognised as an "Edenized" home in November, 2002.  

Director of Care - Sinder Kaur


Sinder received her diploma in psychiatric nursing from the School of Psychiatric Nursing, Kwai Chung Hospital in HK in 1990. She also acquired a bachelor degree in Health from the University of Paisley, England in 1999. She has worked as a registered psychiatric nurse for the Chinese University Psychiatry Department in Prince of Wales Hospital in Hong Kong for 10 years. During her career, Sinder has worked in many different settings such as acute & sub acute in-patient care for psycho geriatrics, child & adolescence psychiatry, and community out-patient clinics. 
Sinder joined the Society in 2001 with the intention to serve seniors and has taken up various positions since then.  She has led many health care initiatives in the Care Home.  Sinder is an Eden Associate, and is currently completing the Nurse Continence Advisor Certificate Course with McMaster University which is sponsored by Vancouver Coastal Health.
Sinder is committed to improve the social and physical milieu of our seniors by providing solid leadership to Resident Care Team. 

Caring.  Respect. Ethical.  Integrity.  Open.  Inclusive.  Innovative

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